Our terms

Packaging, transit and exchanges

Clear guidance on how your shoes travel to you and when you can exchange them.

Packaging

Packed with care

Each pair is wrapped in tissue and boxed so it arrives in the same condition it left the boutique.

Transit

Domestic delivery

Orders are dispatched to addresses across Zimbabwe. Delivery timing depends on your location and is confirmed when your order ships.

Exchanges

Size exchanges

Unworn footwear in its original packaging may be exchanged for another size, subject to availability. Contact us on WhatsApp to arrange it.